Customer Care & Supply Chain Excellence Manager

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RESPONSIBILITIES

Balancing Demand, Supply, Inventory and Cost

  • Organize, coordinate and manage available resources, with the objective of ensuring availability of the right product, at the right time, and at the least possible cost across the value chain aligned wtih Distributor.
  • Deliver best Customer Service and Maximize performance in key SC processes to leverage Forecast / Planning performance.
  • Support Successful New Product Launches and Win / Support Tenders, while actively managing Country Inventory Optimization.
  • Participate in Customer Focus Programs and Trade Management initiatives.
  • Leverage Supply Chain Best practices across the region to manage business success and financial performance.
  • Supply Planning

  • Manage the ordering process of Finished Goods and Packaging Materials IN ORDER TO ensure that products be delivered on-
  • time to the distributor for all GBUs.

    Import Operations

  • Monitor status of orders and closely coordinate with foreign Suppliers, Distributor and Regulatory to ensure timely release of goods from customs.
  • Inventory Management

  • Establish and manage inventory in order to ensure levels are within targets and policy. Includes risk assessment, management and mitigation
  • Project Management

  • Initiate best in class supply chain initiatives / projects for simplification, improve service with optimized service while ensuring delighted internal and external customers (GBUs and Distributor)
  • REQUIREMENTS

  • Minimum of 8-10 years in Supply Chain (Preferably in Project Management, driving excellence, logistics, import, distribution and cutomer service)
  • Have knowledge of project Management, Logistics excellence, Distribution, customer service and imports

    Strong communication / interpersonal skills to Dealing with all GBUs, FBPs, PSC, internal Warehouse, external Warehouse and Distributor (covering all GBUs

    Ability to make strategy, planning, operation, monitoring and analysis

    Ability to align supply or availablity with forecast, escalating supply issues, drive process changes, simplification

    LI-SEA

    At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers.

    We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.

    Sejak 13 Agustus 2019
    Berakhir 21 November 2019
    LAMAR via id.neuvoo.com

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